Frequently Asked Questions
Find clear answers about our luxury gift hampers, bath and body products, ordering steps, delivery options, and care guidelines to help you make informed choices.
What products are included in your luxury gift hampers?
Our hampers combine premium candles, bath & body essentials, and curated gift items, tailored to create a refined and memorable gifting experience.
How do I place an order?
Orders can be placed directly through our website by selecting your preferred hamper or product, customizing if available, and completing the secure checkout process.What delivery options do you offer?
All orders are shipped using Australia Post. We provide standard and express shipping services, with tracking available for all deliveries to ensure your luxury items arrive safely and on time.
How should I care for the candles and bath products?
To maintain quality, store products in a cool, dry place away from direct sunlight and follow the included care instructions for optimal use and longevity.Can I customize my gift hamper?
Yes, you can create your own hamper with customization options allowing you to choose specific products or add personalized touches to suit your occasion.
Need More Help?
If your question isn’t covered here, contact our support team for personalized assistance with your luxury gift selections.